Core Updates
WordPress core, themes, and plugins updated regularly. We test in staging first to catch conflicts before they affect your live site.
Ongoing Care
Website Maintenance & Support
Keep your website secure, fast, and up-to-date without lifting a finger. Proactive maintenance means fewer emergencies and peace of mind.
Your website needs regular care
An unmaintained website is a security risk and a ticking time bomb. Outdated plugins get hacked. Ignored backups fail when you need them most.
We've seen businesses lose their entire website to attacks that could have been prevented with basic updates. We've watched companies scramble when their site goes down and they have no backup. It doesn't have to be this way.
With a maintenance plan, We handle the boring but essential work—updates, backups, security monitoring—so you can focus on running your business. When something does go wrong, you have someone to call who already knows your site.
Security First
Regular updates patch vulnerabilities before attackers can exploit them. Prevention is far cheaper than recovery.
Performance Monitoring
We watch your site's speed and uptime. If something slows down or goes offline, we know before you do.
Daily Backups
Automatic daily backups stored offsite. If disaster strikes, we can restore quickly with minimal data loss.
99.9%
Uptime for managed sites
Pricing
Maintenance packages
Choose the level of support that fits your needs. All plans are month-to-month with 30 days notice to cancel.
Essential
£75
/month
Core maintenance for smaller sites that need to stay secure and backed up.
- Weekly WordPress/plugin updates
- Daily offsite backups
- Security monitoring & malware scans
- Uptime monitoring (5-minute checks)
- Monthly performance report
- Email support (next business day)
Most Popular
Professional
£150
/month
Comprehensive care for business-critical sites, plus development time for changes.
- Everything in Essential, plus:
- 2 hours development time included
- Performance optimisation
- Priority support (same-day response)
- Phone support during business hours
- Staging environment for testing
Retainer
Custom
pricing
For sites needing regular development work and dedicated attention.
- Everything in Professional, plus:
- Dedicated dev hours each month
- Feature development & improvements
- Quarterly strategy reviews
- Discounted hourly rate (£35/hr)
- Emergency out-of-hours support
Not sure which plan? Most small business sites are fine with Essential. If you need regular content changes or new features, Professional gives you hours to use. Retainers are for sites with ongoing development needs.
Included
What maintenance covers
Daily Backups
Automatic daily backups stored in multiple locations. Database and files, retained for 30 days. Quick restoration if needed.
Security Monitoring
Malware scanning, firewall management, and vulnerability monitoring. If something suspicious appears, We handle it before damage is done.
Uptime Monitoring
Your site is checked every 5 minutes. If it goes down, we're alerted immediately and start investigating—often before you even notice.
Performance Reports
Monthly reports on uptime, page speed, security status, and any issues resolved. Full transparency on your site's health.
Priority Support
When you have a question or issue, you go to the front of the queue. Same-day response on Professional plans.
The Risk
The cost of neglecting your website
90%
of hacked WordPress sites were running outdated software
£3,000+
Average cost to recover from a website hack
40%
of users abandon sites that take over 3 seconds to load
1 week
Average time to recover a site without proper backups
True story
A client came to us after their WordPress site was hacked. No backups. Three years of content gone. The recovery cost £2,500 and took two weeks—and we still lost some data permanently. A £75/month maintenance plan would have prevented it entirely.
Case Study
Ongoing partnership with Corr Brothers
Corr Brothers has been on a retainer package since 2019. Their custom fleet management system is critical to daily operations—they can't afford downtime or data loss.
We provide 20 hours of development time monthly for ongoing improvements, plus comprehensive maintenance: daily backups, security monitoring, performance optimisation, and priority support. When they need a new feature or hit an issue, we're already familiar with their system and can respond immediately.
5+ years
Ongoing partnership
Zero
Security incidents
99.99%
Uptime achieved
"Having the SimonTodd team on retainer gives us peace of mind. When we need something, it gets done quickly. The system keeps improving, and we've never had a significant outage in five years."
— James Corr, Director, Corr Brothers
Development Time
Need changes beyond maintenance?
What's included vs. what's extra
Maintenance covers keeping your site running: updates, backups, security, monitoring, and small fixes (broken links, minor bugs, etc.).
Development time is for changes and additions: new pages, feature additions, design changes, integrations, content updates, etc.
Professional plans include 2 hours/month. Need more? Additional development is £40/hour for maintenance clients (£35/hour on retainer).
Examples of what 2 hours covers
- Add a new page with custom layout
- Install and configure a new plugin
- Update homepage content and images
- Add new form fields and email routing
- Create a new blog post template
- Minor design tweaks and adjustments
FAQs
Common questions
Can I cancel anytime?
Yes. All plans are month-to-month with 30 days notice. No long-term contracts, no cancellation fees. We prefer clients who stay because they're happy, not because they're locked in.
Do I need to host with you?
No. We can maintain sites on any hosting provider, though We recommend quality managed WordPress hosting for best results. If you want hassle-free hosting too, We offer that through simontodd.host (£15/month for WordPress, £55/month for applications).
What if I need more development time?
Just let us know. Additional hours are £40/hour for Essential/Professional clients, or £35/hour for retainer clients. For larger projects, We'll quote a fixed price.
What about sites you didn't build?
Happy to maintain them. We'll do an initial audit to understand the setup and flag any issues. If there are significant problems (security vulnerabilities, bad code), We'll let you know what needs fixing and quote separately for remediation work.
How quickly do you respond to issues?
Essential: Next business day. Professional: Same business day. Retainer: Same day, including emergency out-of-hours support. Critical issues (site down, security breach) always get immediate attention regardless of plan.
What platforms do you support?
Primarily WordPress, WooCommerce, and PrestaShop. We also maintain custom Laravel applications and can discuss other platforms on a case-by-case basis.
Let's keep your site running smoothly
Get peace of mind with proactive maintenance. Start with a free site audit—We'll tell you exactly what state your site is in and what it needs.