API Integration Retail & E-commerce

Multi-Channel Stock Sync

Central inventory system synchronising stock across WooCommerce, eBay, Amazon, and retail POS in real-time.

Client Multi-Channel Retailer
Industry Retail & E-commerce
Timeline 8 weeks
Completed 2023
Services API Integration
Key Result 99.9% stock accuracy across all channels
99.9% Stock Accuracy
4 Channels Synced
< 30s Sync Latency
01

Project Overview

A centralised inventory management hub that maintains stock accuracy across WooCommerce, eBay, Amazon, and two retail locations—preventing overselling and ensuring consistent product information across all channels.

02

The Challenge

The retailer was selling on multiple channels but managing stock separately on each platform. This led to frequent overselling, disappointed customers, negative reviews, and time-consuming manual stock updates across 4 different systems.

03

The Solution

A central inventory management system that acts as the single source of truth. All channels sync bi-directionally via APIs, with configurable safety stock reserves to prevent overselling during sync delays.

04

Key Features Delivered

01

Central Stock Management

Single dashboard showing stock levels across all channels with adjustment history.

02

Real-time Sync

Stock changes propagate to all channels within 30 seconds via webhook triggers.

03

Safety Stock Buffers

Configurable reserve quantities per channel to prevent overselling.

04

Multi-location Support

Track stock across warehouse and retail locations with transfer management.

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