Mobile Application Hospitality

Restaurant Loyalty App

iOS and Android app for restaurant chain with table bookings, loyalty points, and push notification marketing.

Client Moira Restaurant Group
Industry Hospitality
Timeline 12 weeks
Completed 2024
Services Mobile Application
Key Result 10,000+ downloads, 4.8★ rating
10,000+ App Downloads
4.8★ App Store Rating
35% Repeat Bookings via App
£0 Third-party Booking Fees
01

Project Overview

A cross-platform mobile app for a restaurant group that handles table reservations, loyalty points collection and redemption, and targeted push notification marketing campaigns across 5 locations.

The app has achieved over 10,000 downloads and a 4.8-star rating on both app stores.

02

The Challenge

The restaurant group wanted to increase customer loyalty and reduce reliance on third-party booking platforms that charged high commissions. They needed a branded app that would work across all 5 restaurant locations with real-time availability.

03

Our Approach

We chose Flutter for cross-platform development, ensuring a consistent native experience on both iOS and Android from a single codebase. Firebase provided real-time database sync and push notification capabilities.

04

The Solution

A feature-rich mobile app with real-time table availability across all locations, points-based loyalty system with tiered rewards, digital wallet passes for Apple and Google Wallet, and targeted push campaigns based on customer preferences and dining history.

05

Key Features Delivered

01

Real-time Table Booking

Live availability across all 5 restaurant locations with instant confirmation.

02

Loyalty Points System

Earn points on every visit with tiered rewards and birthday bonuses.

03

Push Marketing

Targeted campaigns based on dining preferences, visit frequency, and location.

04

Digital Wallet

Loyalty cards and gift vouchers stored in Apple Wallet and Google Pay.

The app has exceeded our expectations. Over 10,000 downloads in the first three months, and our loyalty programme engagement has tripled. It's now essential to how we connect with customers.
SM
Sarah Mitchell Marketing Director, Moira Restaurant Group

Ready to discuss your project?

Let's talk about how we can help you achieve similar results.